Privacy Policy
Last Updated: September 22, 2025
At EssayWritingEdge.com ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Provided by you- Name
- Email address
- Billing information (payment details are processed securely by third-party payment providers and are not stored on our servers)
- Account login credentials
Service Information
Order & Support- Order details (instructions, requirements, communication with writers/tutors)
- Support requests
Automatically Collected Data
Technical Data- IP address
- Browser type, device information
- Cookies and usage analytics
2. How We Use Your Information
Service Delivery
Provide and deliver our educational support services
Communication
Communicate with you about your orders and support requests
Payment Processing
Process payments and issue invoices
Service Improvement
Improve our website and services
Important Updates
Send important updates about Terms, Privacy Policy changes, or service disruptions
Legal Compliance
Comply with legal obligations
3. Lawful Basis for Processing (GDPR)
We process personal data under the following legal bases:
Contractual Necessity
To deliver services you request
Legitimate Interests
To improve our services, prevent fraud, and ensure platform security
Legal Obligation
To comply with tax, accounting, or regulatory requirements
4. Data Sharing and Disclosure
We may share limited information with:
6. Data Retention
We retain personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Account and order data may be kept for up to 6 years for accounting and legal compliance.
You may request deletion of your personal data (see Section 8).
7. Data Security
Encryption
Data encrypted in transit and at rest
Access Controls
Restricted access to authorized personnel only
Secure Hosting
Professional hosting with security monitoring
Important: While we implement appropriate security measures, no system is 100% secure, and we cannot guarantee absolute security.
8. Your Rights (Under GDPR & EU Law)
Access
Access your personal data
Rectification
Correct inaccurate or incomplete data
Erasure
Request deletion of your data ("right to be forgotten")
Restriction
Restrict or object to data processing
Portability
Request a copy of your data in a portable format
Withdraw Consent
Withdraw consent for marketing communications at any time
To exercise these rights, contact us at: support@essaywritingedge.com
9. International Data Transfers
If we transfer data outside the European Economic Area (EEA), we will ensure appropriate safeguards (such as EU Standard Contractual Clauses) are in place.
10. Children's Privacy
Our services are intended for users aged 18 and above.
We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us for deletion.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us: